Sport Operation Supervisor
Hiring:
1
Salary:
$0 - $0
Gender:
Both
Working Day:
Monday - Saturday
Category:
Sport Complex
Working Time:
08:00:00 AM - 17:00:00 PM
Branch:
The Botanic City
Address:
National Road No 6, Sangkat Prek Ta Sek, Khan Chroy Changva, Phnom Penh
Job Description:
- Oversee daily opening, operation, and closing of the Sport Complex.
- Supervise and coordinate Customer Service, Maintenance, and other operational staff.
- Prepare staff schedules, assign duties, and monitor attendance, performance, and SOP compliance.
- Ensure facilities, sports equipment, common areas, and MEP systems are clean, safe, and operational.
- Monitor customer bookings, facility usage, enquiries, complaints, and feedback.
- Coordinate maintenance, repairs, safety, security, events, and other operational activities.
- Handle routine customer and operational issues and escalate major matters to the COO.
- Maintain proper operational records, checklists, reports, and incident documentation.
- Coordinate with HR, Finance, Sales & Marketing, Property Management, Security, and other relevant departments.
- Identify operational problems and recommend practical improvements to service quality, safety, efficiency, and cost control.
Job Requirement:
- Bachelor's degree in Business Administration, Hospitality, Sports Management, Operations Management, Facility Management, or related field.
- Minimum 3 years of experience in operations, facility management, hospitality, sports/fitness club, property management, or related service business.
- Experience in supervising a small team is preferred.
- Strong coordination, problem-solving, customer service, and leadership skills.
- Good computer and reporting skills.
- Responsible, disciplined, proactive, hands-on, and customer-oriented.
- Good command of Khmer; working English is preferred.
