Privacy Policy for Orkidē

Effective Date: September 1, 2025

Thank you for choosing to be part of our community at Orkidē (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this Privacy Policy or our practices with your personal information, please contact us at info@orkide.com.kh.

When you use our mobile application Orkidē (the “App”), you trust us with your personal information. We take your privacy seriously. This Privacy Policy describes what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

Personal Information You Provide to Us:

• When you register or use the App, you may provide personal data such as your name, email address, phone number, and any other information you choose to provide.

Information Automatically Collected:

• When you use Orkidē, we may automatically collect certain information about your device and usage, including but not limited to device type, operating system, unique device identifiers, and interaction logs.

Cookies and Tracking Technologies:

• We may use cookies and similar tracking technologies to collect and store your information to improve your user experience.

2. How We Use Your Information

• Provide, operate, and maintain the App.
• Improve, personalize, and expand our App’s features.
• Communicate with you, including sending you updates, security alerts, and support messages.
• Analyze usage and trends to better understand how users interact with our App.
• Detect and prevent fraud or other unauthorized or illegal activities.

3. How We Share Your Information

• We do not sell or rent your personal information to third parties. We may share your information with:
• Service providers or vendors who help with operating the App and provide services on our behalf, subject to confidentiality agreements.
• Legal authorities if required by law or to protect our rights.
• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your personal data.
• The right to object to or restrict the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time (where processing is based on consent).

To exercise these rights, please contact us at info@orkide.com.kh.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain your personal data only as long as necessary to provide the services or comply with legal obligations.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the App and updating the effective date. We encourage you to review this policy periodically.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact:
Email: info@orkide.com.kh